Terms of Service
You can disable an address,
but you can’t transfer account responsibility.
Giving a website a separate email address doesn’t make us responsible for your account. These terms explain free service limits, acceptable use, and what disabling, expiry and deletion each mean.
Effective and last updated: · Applies to swiftfwd.com
Starts at 3 hours, with 3-hour extensions; each inbox lasts up to 24 hours total. Expired inboxes can’t be recovered.
See expiry limits →Verify your real email address first. Disabling an alias affects only that alias; emails received while it’s disabled won’t be forwarded later.
Learn about disabling and deleting →Protect your real email, temporary inbox credentials and authenticator. Don’t use a temporary address for critical account recovery.
See account security tips →01 / Scope and acceptance
Two ways to receive email, one set of rules
These terms apply to the Swiftfwd temporary email service, long-term forwarding aliases and related management features available at swiftfwd.com. Before using the service, read these terms and our separate Privacy Policy; using the service means you accept these terms. If you don’t agree, stop using it and, if needed, save any important information you can still access.
Temporary email requires no sign-in; you access it with its temporary inbox credentials. Email forwarding requires you to verify a real email address you’re authorised to use, where forwarded messages are delivered. The two services have different access credentials, purposes and retention periods: signing in to your forwarding account won’t extend a temporary inbox’s lifetime and isn’t a backup for temporary email.
You must ensure that your use of the service complies with the laws where you are and the rules of the websites you use. You’re responsible for registrations, tests and other actions. Swiftfwd provides email receiving and forwarding tools; it is not affiliated with the websites where you register or any brands shown in example emails.
02 / Limits and expiry
Free to use, with clear time limits
Temporary inboxes, extensions and up to 100 forwarding aliases are free, with no payment method required. Free use doesn’t mean unlimited capacity, permanent storage or uninterrupted availability. Plan your email tasks around the limits below, and rely on the actual expiry time and results shown by the service.
| Item | Limit or retention period | What to know |
|---|---|---|
| Temporary inbox | 3 hours by default | Accessible only while active; not suitable for long-term account recovery emails. |
| Temporary inbox extension | Adds 3 hours each time; 24 hours maximum per inbox | Extend while the address is still active. You can’t extend it beyond the maximum. |
| Long-term forwarding alias | Up to 100 per account | Requires verification of a real email address. “Long-term” does not mean permanent storage or availability. |
| Forwarding archive | Stored for 30 days | Doesn’t apply to temporary inboxes. Back up anything you need to keep long term. |
The 24-hour limit is the total lifetime of a temporary inbox, not 24 hours per extension. Creating a new address invalidates the old one. Finish receiving your messages or save what you need before replacing it; a new address won’t receive messages sent to the old one.
The forwarding archive is a handy way to view recent messages, not a long-term archiving service. Check important notifications during the retention period and save any messages you need to keep in your real inbox. To keep receiving bills, orders or account notifications, go to Email forwarding to manage your aliases.
03 / Acceptable use and prohibited conduct
Open to legitimate email use. Closed to abuse.
You may use separate addresses to manage subscriptions, receive registration emails or test your own email flows, provided you’re authorised to do so and the relevant website allows it. The two lists below follow the same test: first, are you authorised to act? Then, could your actions harm someone or bypass service limits?
Allowed: authorised email use
- Personal registrations: Receive verification codes and registration confirmations for accounts you created, in accordance with the website’s rules.
- Separate subscriptions: Use different addresses for different shops, forums and newsletters.
- Email testing: Carry out reasonable development, testing and workflow checks on systems you’re authorised to use.
- Trace the source: See which alias receives marketing emails, then disable that alias on its own.
Prohibited: harming others or bypassing limits
- Spam: Sending bulk spam, maliciously subscribing others or bombarding anyone with unsolicited emails.
- Fraud and impersonation: Phishing, impersonating others, stealing verification codes or accessing accounts without authorisation.
- Harassment and illegal activity: Using the service to harass others, share illegal content or violate their rights.
- API abuse: Bypassing rate limits, creating addresses in bulk for malicious purposes, attacking the service or evading third-party security controls.
Using separate addresses doesn’t let you evade legal obligations, platform bans or identity verification requirements. If a website doesn’t accept temporary addresses or aliases, follow its rules and use an email address it accepts instead of repeatedly creating addresses to bypass its restrictions.
Using a different alias for each website can help narrow down where marketing emails came from, but it doesn’t prove on its own that a particular website sold or leaked your data. For practical guidance and limitations, see How to trace spam by alias.
04 / Access and account responsibility
Protect more than your address—secure your access
Only verify and use a real email address that you own or are authorised to use. Email verification codes can be used to sign in to your forwarding account, so protect your real inbox. Never share verification codes, sign-in tokens or authenticator codes, and don’t stay signed in on public devices.
Temporary inbox credentials are the keys to that inbox. Don’t share them with anyone who doesn’t need access. Clearing browser data, losing your credentials or letting the address expire may prevent you from accessing the inbox. Remembering the email address alone doesn’t guarantee you can recover it.
If you enable two-step verification, keep your authenticator and its secret key safe. During setup, scan the QR code with a mobile app such as Google Authenticator, Microsoft Authenticator or 1Password, then enter the 6-digit code shown in the app to confirm. Don’t share screenshots of the QR code or secret key.
Use an email address you can keep for important accounts
Temporary email can receive messages, but can’t send or reply to them. Don’t use it as the only contact or recovery method for a bank, payment service, primary work account or other critical account. Even with a forwarding alias, keep a separate recovery method on the website and make sure you can continue accessing your real inbox.
05 / Delivery and deletion limits
Disabling isn’t retraction. Deleting isn’t recovery.
Third-party websites may reject temporary addresses or forwarding aliases. Messages may also be delayed or undelivered because of sender policies, spam filtering, recipient restrictions, network issues or system failures. We can’t guarantee that every website will accept an address or that every email will arrive on time. Allow extra time for deadlines and have another way to receive messages.
Once you disable an alias, messages sent to it are no longer forwarded to your real inbox; your other aliases are unaffected. Re-enabling it won’t forward messages received while it was disabled. Messages already delivered to your real inbox won’t disappear when you disable the alias.
Temporary inbox expiry
The address and its messages can’t be recovered. Extensions must be made before expiry; recovery after expiry isn’t guaranteed.
Deleting forwarding records
This deletes the relevant records from our service. It doesn’t retract copies already delivered to your real inbox or delete content stored by the sender.
Deleting or replacing an address
Update your contact address on relevant websites first. Don’t rely on an old address as a backup for receiving future messages.
While you can still access important emails, check the sender and content, and save anything you need. Links, attachments and requests in emails come from the sender. Don’t assume they’re trustworthy or endorsed by us just because Swiftfwd received or forwarded them.
06 / Service changes and contact
We may restrict the service if something goes wrong
To address security risks, unusual traffic, abuse, maintenance needs or legal requirements, we may rate-limit, suspend or terminate relevant addresses, accounts or interfaces. A free service isn’t a promise of uninterrupted operation or permanent data storage. Don’t rely on it as your only email channel for critical business or record-keeping.
If we change features, limits or these terms, we’ll update the relevant pages and the terms date, and provide appropriate notice of significant changes. Check the latest terms before continuing to use the service. If the changes don’t suit your needs, stop using it and promptly update your contact email on third-party websites.
These terms do not exclude any rights granted to you by applicable law that cannot legally be excluded, or limit any liability that cannot legally be limited. For details about personal information, email content and data processing, read our separate Privacy Policy.
For questions about these terms, to report abuse or to let us know about email delivery problems, contact support@swiftfwd.com. Please include when the issue occurred, the affected address and any error message. Don’t send sign-in verification codes, full access tokens, authenticator keys or unrelated email content.